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GrabOne.ie’s Kim Gillick tells us about the value of the social web for...
On February 15th the people behind some of the country’s most popular and influential digital brands will be brought together as part of DoneDeal’s Measurement.ie conference (@measurementconf |...
View Article9 resources for best ROI via social media marketing
For businesses to increase ROI, social media marketing strategies have to be put in action to ensure that the product or service is visible to a larger constituent group of individuals. You need to use...
View ArticleHow employee-focused innovation drives prosperous retail environments
In the US, 5 million retail employees roam the sales floor – in the country’s most common job role – with the primary goal of aiding customers and driving sales. But, while customers have a whole range...
View ArticleHow SaaS platform Quintype is helping media publications profitably scale
As media publications struggle with dropping advertising revenues, and reduced people power in the newsroom, there is more pressure than ever to find cost-effective tools to streamline processes, and...
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Why live chat agents should have sales skills
Live chat agents are in a unique position where their knowledge of the company should allow for not only great customer service, but exceptional sales skills as well. Businesses around the globe try to...
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How CoBrowsing is Key to Quality Conversions When Coupled With CRMs
Implementing CoBrowsing to your business’s already existing customer service software can double conversions when combined with audio, video, or chat services. Similar, yet different to screen-sharing,...
View ArticleTech for good: returns for noble pursuits
In a year when Silicon Valley’s Finest have gone toe-to-toe with Trump over various reforms, tech for good is stepping up to drive social change. Bethnal Green Ventures is an accelerator program in the...
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Translating data into a universal language is key to developing a culture...
If employees don’t speak ‘data,’ then data-based solutions will not generate sufficient return on investment for Fortune 500 companies, claims DJ Das, Founder and CEO of ThirdEye data. ThirdEye Data is...
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